Connecting Steps V4 Support

Re-Compute Level Status

< All Topics

Instructions to re-compute your school’s data for CSAM.

Due to the amount of data CSAM needs, CSAM uses data that has already been calculated. This is calculated by a process called Level Status that is Running on the Servers on a constant loop. It means the data in CSAM is generally a few hours behind Connecting Steps.

Occassaionlly the data get calculated wrongly and needs rebuilt. This can be caused by changing frameworks.

To recalculate your data:

  1. Navigate System Administration I Assessment Files
  2. Under Level Status details click  Re-compute Level Status
  3. A confirmation box will appear. ‘Are you sure you want to delete all values and recalculate your data?’  Don’t worry Click Yes
  4. The schools data will now recalculate. This process will take several hours to complete.

‘Are you sure you want to delete all values and recalculate your data?’  This is only referring to the Level Status Table it won’t delete any data from Connecting Steps 

Was this article helpful?
0 out Of 5 Stars
5 Stars 0%
4 Stars 0%
3 Stars 0%
2 Stars 0%
1 Stars 0%
How can we improve this article?
Please submit the reason for your vote so that we can improve the article.
Previous Curriculum and Ages
Connecting Steps V4

Recent Articles