Connecting Steps V4 Support

Frequently Asked Questions

 

Connecting Steps V4

Students automatically jump to their next class on the 1st of September. If they haven’t been set new classes, the students will disappear. No data has gone, once the pupils are back in classes, the students and their data will re-appear, if you are struggling with this we have a video talking about this, Take a look…

if you are trying to log on and have forgotten your password please make sure you have your email correct and have the correct capitalisations in your password if you are still unable to log in click please click the “forgot password” button and reset your password

here

We have recorded free training videos to help our schools use our software.

These videos help new users learn how to use the software and help existing users to get even more from the software.

Take a look…

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